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Frequently Asked Questions

How do I place an order? +

Browse our products, add them to cart, and proceed to checkout. Fill in your details, select a payment method, and confirm your order.

Is Cash on Delivery (COD) available? +

Yes, we offer Cash on Delivery as well as online payment options.

How long does delivery take? +

Orders are processed within 24 hours and delivered within 3 to 7 business days depending on your location.

Can I return or exchange a product? +

Yes, we have a 7-day return and exchange policy for unopened and unused products in original packaging.

How will I know my order is confirmed? +

You’ll receive an order confirmation email and SMS if available with your order number and delivery details.

Is my information safe? +

Yes, we use secure payment gateways and never share your personal details with third parties.

What if my item is damaged? +

Please contact us within 48 hours of receiving a damaged item, and we’ll arrange a replacement or refund.